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Can't delete files from old dropbox as it says its shared ( but the original source is gone!)

Can't delete files from old dropbox as it says its shared ( but the original source is gone!)

ltalbott
New member | Level 2

Since Dropbox does not have live chat support, I am hoping to get someone to assist me. I have 3 dropbox files and need them rearranged a bit. but one dropbox is full and I need to delete ALL of the files in it as they are irrelevant. When I go to delete them, the delete button doesn't show because they are "shared" to that file. ( I get this)  But when I go to the "parent" dropbox file where it was supposedly shared, they are not there. I deleted them years ago. So my dropbox is full and I can't delete any of it. This is an email address I still use and I want to continue to use it.   Any suggestions on how to delete files that have been shared with me as a view only?  Thank you for your time!

1 Reply 1

Rich
Super User II

@ltalbott wrote:

When I go to delete them, the delete button doesn't show because they are "shared" to that file.


You need to remove the shared folder from your account.

 

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    Rich Super User II
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