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Can't free up space on my account

Can't free up space on my account

jvpassabet
New member | Level 2

There are no files in my Dropbox however I'm being told it is 99.8% full. There is a ghost of a large video that remains that I cannot delete. Any suggestions?

1 Reply 1

Re: Can't free up space on my account

Jay
Dropboxer

Hi @jvpassabet, thanks for bringing this to our attention.

 

Does this video appear on the Dropbox site itself, or in your Dropbox folder on your computer?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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