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Can't see my content?!

Can't see my content?!

RPPS
New member | Level 2

Hi,

 

I am looking to empty and delete my Dropbox account by I can't see any of my content. It says I am using  2.77 GB but when I go into my account there are only 27 items?! Where are all my photos etc??

 

Thanks 

L

3 Replies 3

Re: Can't see my content?!

Walter
Dropboxer
Hey @RPPS, sorry to hear you're having issues with this.

Could you clarify if you're able to see all of your files on our website? 

If you sum them up, do they match what's recorded in your account's plan tab?

Let me know what you find and we'll take it from there.

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Can't see my content?!

RPPS
New member | Level 2

Hi,

It says this - 2 GB of cloud storage, All files live locally, Sync across only 3 devices.

 

There is a folder called 'camera uploads' which is totally empty. Surely if it says it lives locally it's not saved on dropbox?! I am not sure where locally it might be - on a phone / tablet etc. I presumed it was all in the cloud (hence the data used). Confused. 

Re: Can't see my content?!

Walter
Dropboxer
Can  you post a screenshot of that empty folder @RPPS

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Walter Dropboxer
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    RPPS New member | Level 2
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