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Cant delete old desktop folder when logged in online.

Cant delete old desktop folder when logged in online.

milesdudley
Helpful | Level 5

I reformated my PC becasue it crashed.

 

I re installed the dropbox app and it's good.

However I still have the old desktop backup folder in my online account and I want to delete it but can't.

I see if I remove it from the desktop first I can but can't do that becasue that instance/machine no longer exist. 

 

How to I remove it?

1 Reply 1

Re: Cant delete old desktop folder when logged in online.

Walter
Dropboxer
Hey @milesdudley - thanks for posting on our Community and sorry to hear you're having issues with this.

If you'd like to disable the computer backup feature from a device you no longer have access to, you'll need to remove the device from your security page first. 

Let me know if that helps!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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