Client can't access folder

[leicastar]

Hi,

I have a Plus account, mostly using it for backup.

I now want to share a folder (created within the public folder, with 40 GB video files), and senr an invite to a client. I also gave him "can edit" permission.

However, he is not able to access the folder.

Is it a problem that the client is only a basic Dropbox member? Please advise. Thanks.

Martin

[Rich]

@leicastar

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 wrote:
Is it a problem that the client is only a basic Dropbox member? Please advise.

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Yes. In order to accept a shared folder, they need to have enough available space in their own account to hold the folder.

• https://help.dropbox.com/accounts-billing/space-storage/storage-space

[leicastar]

Thanks for the prompt reply!
Follow up question: the client has a Google Drive - is it possible to transfer directly from Dropbox to Drive?

Or do I need to - re-upload them to Google Drive?

Thanks