Corrupted file transfer from drop box to iCloud

[alyon001]

In transferring from drop box to iCloud the files have corrupted. Is there away of retrieving these files or are they lost?

[Walter]

Hey @alyon001, sorry to hear about this.

Can you please clarify how exactly you transferred the files?  

Also, when you say corrupted, can you elaborate a tad please? 

For example, are you getting any errors?

Any additional information is more than welcome!

[alyon001]

Thanks for the reply - some of the transferred files appear now with zero bites and will not open. I had previously dragged and dropped a large folder from Dropbox to iCloud  

[Walter]

Were those files fully synced to your computer when you moved them to iCloud then @alyon001?

Can you send us a screenshot of how it looks like on your end so that we can have a visual too?

[alyon001]

I don't think it has sync'd - is there a version of the old folder saved somewhere?

[Hannah]

Sorry to jump in here, @alyon001.

Was the folder set to online-only, when you dragged it to iCloud?

And have you checked your Dropbox account online, to see if you can locate the folder? Do the files open there?