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Delete files information not working

Delete files information not working

Lois-sez
New member | Level 2

Delete instructions aren't working. No option to Delete from the ellipsis nor right clicking on the file.  I've a free level of account and want to remove a file to lower the amount saved.

Here's a screenshot of what I see when clicking the ellipsis.

Screenshot (66).png

and this from clicking the file itself

Screenshot (67).png

How can I get rid of a file since I've either missed something in the instructions or I'm missing the means to do as instructed?

For further information, I'm trying to do this on my desktop on the web.

 

1 Accepted Solution

Accepted Solutions

Re: Delete files information not working

Mark
Super User II

It isnt possible to delete the Camera Uploads folder as this is a Dropbox system folder - hence its in a different colour. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

4 Replies 4

Re: Delete files information not working

Mark
Super User II

It isnt possible to delete the Camera Uploads folder as this is a Dropbox system folder - hence its in a different colour. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Delete files information not working

Lois-sez
New member | Level 2

Thanks & DRAT!  Nowhere did I see that information.  Guess I'm stuck with however much data it fills my account.

 

Re: Delete files information not working

Mark
Super User II

It doesnt fill any thing.... its empty. 

 

Same as on a computer - folders do not take up space. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Delete files information not working

Lois-sez
New member | Level 2

Thank you for that reassurance, Mark! 

 

I confess someday I'll remember to get straight the difference between Folder (which holds Files) and Files.  Didn't catch any of that when trying to Delete.  For now I'll tell myself the time to Delete one or more of these Files is if I have something I really must add.  The joys of a free account.

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Top contributors to this post

  • User avatar
    Lois-sez New member | Level 2
  • User avatar
    Mark Super User II
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