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Deleted folder not restoring Help!

Deleted folder not restoring Help!

jlugovaya
Helpful | Level 5

Hello All,  I am atempting to recover a  folder that was deleted. It says it is restored but when I go to look for it, it is not.  I then go back and see it again in the deleted items area.  What do I need to do to get these files back?  Does it just take a day or two?

 

Thank you,

 

Jennifer

1 Accepted Solution

Accepted Solutions

Re: Deleted folder not restoring Help!

jlugovaya
Helpful | Level 5

Thanks didn't think about that but they are restored 🙂

View solution in original post

3 Replies 3

Re: Deleted folder not restoring Help!

Lusil
Dropboxer

Hi @jlugovaya, thanks for checking in. 

 

Have you tried restoring the folder from another browser or via an incognito window? 

 

How about after clearing your browser's cache?

 

Let me know how it goes, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Deleted folder not restoring Help!

jlugovaya
Helpful | Level 5

Thanks didn't think about that but they are restored 🙂

Re: Deleted folder not restoring Help!

Lusil
Dropboxer

Glad to hear that, @jlugovaya!

 

If anything else comes up, just give us another shout. 

 

In the meantime, I hope you have a lovely rest of your week. 


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Lusil Dropboxer
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    jlugovaya Helpful | Level 5
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