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Hi @Joycegtx1951, how are you today?
Could you kindly clarify the syncing status, and version of the app that you use on your end? You can find that by locating your Dropbox icon on your task bar, next to your WiFi and hovering your mouse over it.
Also, if you check the folders online, do they all mention "only you" as the person that can access them? Do they have a two-people-icon on top of them?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Here is the sync status. I checked on the web and all of my personal folders say "only you" in the "who can access" column. In the Control Panel, it lists the dropbox app as 170.4.5895. Is that what you are looking for? thanks for your help.
Hi @Joycegtx1951, at this point, can I send you an email in order for us to have a closer look into this?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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yes of course, I appreciate your help. [email removed as per Community Guidelines]
Hi @Joycegtx1951, I just sent you an email, I'll see you there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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