Showing results for 
Show  only  | Search instead for 
Did you mean: 
We're looking to hear about your experience when using Dropbox in a web browser. What parts of Dropbox feels very slow to you and takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? Tell us right here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Reply and help

Dropbox usage more than actual

Dropbox usage more than actual

New member | Level 2

My Dropbox files are about 600MB, both on PC and Dropbox website, however the PC app as well as the website both say I'm using 4.2GB of 5.3GB. Where could the extra 3.6GB be? No shared files, no smart or selective syncing, no file requests. Deleted file folder is empty.

1 Reply 1

Re: Dropbox usage more than actual

Hi @martinmmm, thanks for posting today!

The Dropbox desktop application and site would show the correct quota, so I'd recommend checking on the site directly.

Could you check the size of files and folders to see which could be taking up the most amount of space?

This will help me to assist further!

Community Moderator @ Dropbox

Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Jay Dropboxer
What do Dropbox user levels mean?
Need more support?