Dropbox will not empty,

[Chippyme]

Dropbox will not empty, I have tried all the delete instructions, no change the storage is still full.

I tried uninstalling Drobox & reinstalling still not change box still showing full.

How do I delete all my unwanted old files in my Drobox???

[Jay]

Hi @Chippyme, thanks for bringing this to our attention.

Could you check if you have any backups on your account?

This will help me to assist further!

[Chippyme]

Following your link to back ups it does show one…

Thank you Jay...

[Chippyme]

I have deleted 1 file, still shows Dropbox as full..

[Jay]

It's possible you do have a backup on your account in that case. Could you try this page to see if a backup is there?

[Chippyme]

I am getting this error message when I use your link.

Error (404)

We can't find the page you're looking for.

[Jay]

Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

[Chippyme]

YES, I have tried all sorts of methods to empty my Dropbox so I need HELP...

[Jay]

Thanks, I've sent you an email, please could you reply to it as soon as possible!

[Chippyme]

I have replied to your email yesterday, do you have any solution to my Dropbox will not empty ???