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Re: Duplicate files on Mac

Duplicate files on Mac

HongStarr
Explorer | Level 4
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Hi, Recently Dropbox requested an updated and now it created two copies of my song files in my DJ software. There seems to be a replica location for all my files called /Library/CloudStorage, in addition to the normal location(see attached screenshots) . Dropbox support claimed that the problem is caused by the DJ software Rekordbox. And Rekordbox insist that it's Dropbox's problem.  I'm using MacOS 12.6.2. Please help!

 

1.png2.jpeg3.jpeg

12 Replies 12

HongStarr
Explorer | Level 4
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The shortcut from the Users folder and the shortcut from the new Dropbox folder under Locations look exactly the same (see screenshot). Are you sure that if I delete one, it won't delete the other?

 

Screenshot 2023-01-26 at 9.10.22 am.png

 

Jay
Dropbox Staff
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As the CloudStorage folder is the correct location, deleting the shortcut would only affect that shortcut itself, and not the files it points to.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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HongStarr
Explorer | Level 4
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This solved the problem. However, Dropbox didn't move the files, it copied the files to a new location, hence the duplicates.

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