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Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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Re: WHY IS DROPBOX not working today???

Error message when deleting folders

Danette5
Helpful | Level 5
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I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:

 

There are too many files in one request. Please retry with fewer files.

 

What has changed? How do I go about deleting my folders?

69 Replies 69

Rich
Super User II
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@Justin Avery Music @Jonathan Wade @Mark 

 

And shortly after we replied the status page was updated with an issue.

 

Jonathan Wade
Explorer | Level 4
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I see that, thanks. I will keep an eye out on this.

NickyBoy
New member | Level 2
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I'm getting the same and there aren't any files in the folder. I'm also struggling to copy a template folder which does have subfolders. Dropbox has been playing all day me in the UK today. 

si_gnhere
Explorer | Level 4
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This has just happened to me as well. Selecting individual folders for deletion does not work - any folder, even entirely empty ones, throw this error.

This is a change made in the last couple of hours - I have uploaded and deleted two nearly identical folders today. Only the second one refused to delete. 

DSULZINGER
New member | Level 2
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I have to delete each file separately, even when only two in a folder.  Never happened before, but very irritating. 

 

DSULZINGER
New member | Level 2
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Have to manually delete each file separately which is time consuming.  Always been able to delete multiple files in a folder, until today.  

ostaz
New member | Level 2
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Same here:

 

"There are too many files in one request. Please retry with fewer files."

ostaz
New member | Level 2
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I'm getting the same error today....annoying.

 

"There are too many files in one request. Please retry with fewer files."

DSULZINGER
New member | Level 2
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Mine just says "Couldn't delete two items"

Rich
Super User II
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The status page is currently reporting degraded performance, so it could be related to that. I'd wait until the status page reports all clear and then try again.

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