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Files are repeatedly deleted [bug]

Files are repeatedly deleted [bug]

JohnnyXu
New member | Level 2

Hello. 

 

My files are repeatedly deleted. I'm not sure why. Even after I restore the files from the trash, they are deleted within minutes. My files are not shared with anyone else, so no one else would be deleting them.

1 Reply 1

Re: Files are repeatedly deleted [bug]

Daphne
Dropboxer

Hi there @JohnnyXu, I'm sorry to hear you're having trouble with this!

 

Once you've restored one of these files, can you check the file's version history and see where the file was deleted from?

 

You should be able to see which platform the deletion was made from (eg. website or connected device) and who's account performed the action (if the file is shared).

 

Let me know what you find!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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