Folder not opening when double clicked

[isolutions4u]

For some reason when I double click on a folder it will not open.  I click and click and click and click, continuously and it will not open.  There is no other way to open the folder, either.  No drop down option or right click option.  There must be another way to open a folder.

[Jay]

Hi @isolutions4u, thanks for posting today!

Are you trying to open a folder from the Dropbox site, the desktop app or the mobile app?

Are you instead opening a folder from your computer in Explorer/Finder?

This will help me to assist further!

[johnv24]

Installed dropbox PC app yesterday, I have the same problem using windows explorer. Double click won't work to open folders for some weird reason

[Jay]

Hi @johnv24, could you try reinstalling the app, without uninstalling first, from this page?