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HELP!!!! I've lost everything from my desktop

HELP!!!! I've lost everything from my desktop

RussellReynolds
New member | Level 2

I've just unsynced my dropbox account from my laptop and JUST LOST EVERYTHING FROM MY DESKTOP!!!

 

Please help.

1 Reply 1

Re: HELP!!!! I've lost everything from my desktop

Jay
Dropboxer

Hi @RussellReynolds, thanks for messaging the Community!

 

Do you know if you enabled the computer backup feature on the desktop app? Are you able to locate the old Dropbox folder on your machine, which could have the missing files in there?

 

Are there any files on your Dropbox account online that you can download, or recover if need be?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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