How can I edit my Dropbox Excel files on a mobile device?

[Paola024]

Good morning,
on my Dropbox from my computer I have created several files with Excel and I edit them very often.
If I access from my smartphone I can only see the files but not modify them.
Is there a solution?
Thank you

[Nancy]

Hi @Paola024! Hope you’re doing great. 

Do you have the Microsoft Excel app installed on your mobile device? 

If you do, you can open your Dropbox mobile app, find the Excel file you wish to edit, click on the 3 dots next to it and tap on “Open with”. This should open the Excel app on your phone, where you can make updates to your file. 

Let me know if that works for you.

[Mirsad]

Hi Nancy, I have the same issue. But when I follow the steps and tap on Excel on web, it doesn't take me to Excel, but to a Dropbox page that offers only opening the file in Dropbox ("Get App", or "Have the app? Open file"). This is Chrome on tablet. On laptop everything works fine. 

Thanks for your help

[Hannah]

Hey @Mirsad, if you're using a browser and the option to edit the file with "Excel on the web", it won't allow you to edit the file with the Excel app.

You'd need to use the Dropbox mobile app and then follow these steps.

I hope this helps!

[Paola024]

Good morning Nancy,
I thank you but I already tried some time ago and it doesn't work, I tried again now and I can't access any fields from my smartphone, unfortunately!
I really don't know how to solve it, it's becoming a problem because I use it to make appointments for a doctor and there are always many variations and I'm not always in front of the PC...
Can you still help me? -thank you

[Hannah]

Hey @Paola024, can you please let us know which version of the Dropbox app you have installed on your phone?

Also, can you please send us a screenshot of what you see in the Dropbox app, when you follow the steps that Nancy gave you above?

[Paola024]

Good morning Hannah,
sorry, I didn't specify but I access the site from my mobile phone, I haven't installed the app, could this be the problem?

[Megan]

Hey @Paola024, you'll need to install the relevant app on your mobile in order to edit the content on your mobile app. 

That'll be the easiest route. Can you give it a go? 

[Paola024]

Good morning Megan, I tried to install the app, but to edit the files it asks me to open them with Excel, I logged in with Google and this appears to me:

"Access blocked: The Dropbox request does not comply with Google's policies for using safe browsers. If this app has a website, try accessing there."

But unfortunately it is not possible for me to make changes from the site, as I said in previous posts.
Is there a way to solve it?

Thank you.

[Megan]

Hi @Paola024, could you attach a screenshot showing this message you're getting?

Are you trying to sign in to the Excel app with the same email address you’ve used for your Dropbox account?