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I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

TVM
Explorer | Level 3

I found an answer to my question posted by Daphne to Milqo on 07-27-2020, but the link to the steps to disable the backup and move files from the backup folder back to the original computer locations does not work. As well I’m unable to find any info at the bottom of the article that explains the steps either. 

 

So am letting Daphne know that I am “still stuck” and that I’m finding it difficult to maneuver through this help community. 

1 Accepted Solution

Accepted Solutions

Re: I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

Walter
Dropboxer
Hey @TVM, welcome to the Community and sorry to hear you're having issues with this.

I'm assuming you're referring to the steps to disable the computer backup feature in this page.

Could you please let me know what exactly is troubling you or which exact step you get stuck on, in order to assist further?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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13 Replies 13

Re: I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

Walter
Dropboxer
Hey @TVM, welcome to the Community and sorry to hear you're having issues with this.

I'm assuming you're referring to the steps to disable the computer backup feature in this page.

Could you please let me know what exactly is troubling you or which exact step you get stuck on, in order to assist further?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Re: I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

BartTheDrake
Explorer | Level 3

Hello! I am also having trouble. Like you can see in my files i have this map called my PC and it keeps syncronising and i rannot remove it.... Like i have tryit the steps, but I cannot turn the atomated backup off and therfore i cannot do anything about the map.. Pleash help.

 

 

 

 

uddklippp.JPG

Re: I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

Jay
Dropboxer
Hi @BartTheDrake, what happens when you disable the computer backup feature in the Dropbox desktop application? 

Any other info or screenshots of the prompt would be helpful!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Re: I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

Corinne317
New member | Level 2

I have disabled PC backup, but still need to remove the already backed up files from Dropbox, without removing them from my PC. How do I do this?

Re: I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

JohnDoesntWantDragonToMoveMyD
New member | Level 2

I also regret having allowed Dropbox to start backing up my files. I disabled the feature and uninstalled the Dropbox app but My Documents have been moved to Dropbox/PC/My Documents  and my own (system) My Documents folder has been replaced by a virtual link to the Dropbox folder.  I want to compleatly disengage from Dropbox but I cant without loosing all my stuff! I can see that this has been happening for years - se https://www.dropboxforum.com/t5/Dropbox-files-folders/Moving-My-Documents-OUT-of-dropbox/td-p/49327 but the "accepted solution" is simply a denial of the original posters problem. And what has happened to the "Submit a support ticket"? There seems to be no such animal now. I wish I had never heard of Dropbox!

Re: I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

CallumCalm
Explorer | Level 4
I also synced my OS. I think it’s awful, they should give you a warning that if you sync, it syncs your OS to Dropbox.

Moderators, you have to help us fix this problem. This is unbelievable.

Re: I accidentally synced my PC to Dropbox and want to undo this feature and restore files to my PC

BartTheDrake
Explorer | Level 3

Hello!

 

Nothing really happense. it is still just there.

 

I also tryit to delete, and read some guides, but nothing works.

Whole PC Synced to Dropbox

Dave1974
New member | Level 2

Our whole PC synced to Dropbox and all of the information on here to un-sync it is conflicting.
There aren't any directions on here that leave me feeling confident that I am going to lose all of our personal files once the un-syncing is completed. The preferences feature in my account does not give an "Unsync Option"
No where can I find a very clear avenue to unsync my PC to dropbox without risking losing everything.
Dropbox: Please provide a current link (year 2022) to support on this issue so I can unsync my PC without it all being deleted.

Re: Whole PC Synced to Dropbox

Rich
Super User II

@Dave1974 wrote:

Our whole PC synced to Dropbox ... There aren't any directions on here that leave me feeling confident that I am going to lose all of our personal files once the un-syncing is completed.


You enabled the computer backup feature.

 

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Top contributors to this post

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    Megan Dropboxer
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    CallumCalm Explorer | Level 4
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    Whydoesthishappentome New member | Level 2
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    Rich Super User II
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