I can't find a video file in my account, what can I do?

Brebarclay95 · ‎05-26-2020

So I’ve had a Dropbox account since 2017! I opened one up because our wedding photographer put our wedding video & pictures on Dropbox! Our anniversary is coming up & we still have all of our pictures but I can’t find our wedding video! It got deleted somehow! I looked under deleted files not there? Can someone please help me!!

Daphne · ‎05-26-2020

Hey there @Brebarclay95, I'm sorry to hear about the situation!

Could you check in your Events page to see if there are any actions related to the file you're looking for?

Also, if you do a search in your account for the file name, do you see any results there?

Let me know what you find!

Daphne
Community Moderator @ Dropbox
dropbox.com/support

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I can't find a video file in my account, what can I do?

I can't find a video file in my account, what can I do?

Re: My video got deleted

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