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Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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Re: Storage Space

Re: Storage Space

Walter
Dropboxer

Hey @Marti4621, sorry to jump in here, but I just wanted to mention that you can always check the app's status and see if it's normally syncing in your computer's system tray/menu bar.

 

If you see it's still stuck after deleting those files to make up space, please reboot your computer and/or relaunch the app.

 

Let us know how you get on. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Storage Space

Marti4621
Explorer | Level 3

Thanks Walter,

 

I have iCloud backup. Apple notified me that DropBox is not necessary and/or it doesn't work when iCloud is in play. If my computer was wiped by an external source, would Dropbox protect my files? Would iCloud? Would neither. I expect this may happen in the near future.

Re: Storage Space

Hannah
Dropboxer

Hey @Marti4621!

 

Dropbox can protect your files in the sense that they are stored in our servers, so in case of a deletion, we can restore your files up to 30 days to a year after they get deleted, depending on your plan.

 

You can read more about this here.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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