I'm having trouble deleting a file, help?

[9383SamY]

Hello my name is samantha and I am trying to delete a file from my dropbox and i have read the instructions and how to delete folders and files and its still not letting me.  

[Lusil]

Hey @9383SamY, I’d be more than happy to help look into this with you!

I’ll just need a bit more info to make sure that I have a better understanding of your concern. For example:

•  Where are you trying to delete the files from? The website, the desktop app, or the mobile app?
• Are you getting any errors messages?
• If so, could you send me a screenshot (without any personal info) of it?

Keep me posted, thanks!