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I'm unable to remove old notification

I'm unable to remove old notification

Astridvdw
Explorer | Level 3

Someone sent me a folder with photos 8 years ago and I can't get the message away. Under Notifications, you'll see that in 2014 someone sent me a folder of photos. Can't get rid of both the notification and the photos from this person.

6 Replies 6

Re: I'm unable to remove old notification

Nancy
Dropboxer

Hey @Astridvdw, and welcome aboard our Community!

 

Do you mind sending over a full screenshot of the notification you see on your end, so that I can take a look for you? 

 

Just make sure there’s no personal info showing.

 

Let me know when you’re ready.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Re: I'm unable to remove old notification

Astridvdw
Explorer | Level 3

dropboxmelding.jpg

Re: I'm unable to remove old notification

Megan
Dropboxer

Hi @Astridvdw, thanks for the screenshot! 

 

Which platform do you use on your end? 

 

Also, what happens if you click on the notification? Does it mark it as "read"? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: I'm unable to remove old notification

Astridvdw
Explorer | Level 3
Zowel mobiel als laptop. Op laptop blijft bij Meldingen onder Recent 1 melding van 2014 staan. Op mijn mobiel alle meldingen.

Re: I'm unable to remove old notification

Astridvdw
Explorer | Level 3
Ik kan nergens zien als ik op melding druk of het gelezen is of niet. Zie rechts in beeld 2 grijze vinkjes

Re: I'm unable to remove old notification

Rich
Super User II

@Astridvdw 

 

083874b8c507d20ad8e0ebc2a38c3d84.png

 

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Top contributors to this post

  • User avatar
    Rich Super User II
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    Astridvdw Explorer | Level 3
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    Megan Dropboxer
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