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HI
I have a big problem with my dropbox account. All my files have disappered. Almost a Tera !!! Where are they? What can I do ? There is no adress email to contact on the website. I am in France. Can you help me?
Thank you
Best regards
Daniel B
What is www.dropbox.com/events showing?
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It shows 3 events and the latesdt is one hour ago ... And I have this drop box since 4 years ... !!!
If its only showing three events then a few things have possibly happened.... you are logged in to the wrong account or you have not used it in so long that the account has been marked inactive and so deleted. If thats the case the data is unrecoverable I'm afraid.
When you said you had 1TB of data stored I assume that was a paid account - did you keep payments up?
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Off course. In fact I had a problem with my Mac and had to upgrade the OS. It turns bad and I had to delete everything on my Mac in order to put the new OS .... And now my dropbox is empty with only 3 pictures on it from 2013 that I don't know ...
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