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Missing Files/Recover Files

Missing Files/Recover Files

Nasimko
New member | Level 2
I logged in to my account for this first time in a few years and all but three files are visible. Where did all my files go? How do I recover them? They don’t show in the deleted folder. I received a few notifications from a few years ago saying my storage was full. Did Dropbox remove my files due to a storage issue? What options do I have to get my files back?
1 Reply 1

Rich
Super User II

@Nasimko wrote:
I logged in to my account for this first time in a few years ...

If an account remains idle for more than a year it's deleted due to inactivity. Once an account is deleted, neither the account nor the files it contained can be recovered.

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    Rich Super User II
What do Dropbox user levels mean?