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Missing folder

Missing folder

Julien Chabe
Explorer | Level 4

Hi guys,

I have a whole folder that disappeared from my Dropbox. This folder is not even shared.

You may ask me ... did you delete it? No, I didn't even touch this folder for a while.

Wondering how can I get this folder back?

Thanks

3 Replies 3

Re: Missing folder

Nancy
Dropboxer

Hey @Julien Chabe, thanks for posting on our forum. 

 

Let’s check a few things first, in order to narrow this down. 

 

First off, did you check your Deleted files and Events pages? Do you see any trace of your folder there, or there’s nothing relevant?

 

Keep me posted!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Re: Missing folder

Julien Chabe
Explorer | Level 4

Hi Nancy, I did. Nothing relevant under Deleted files and Events.

Re: Missing folder

Hannah
Dropboxer

Sorry to jump in here, @Julien Chabe.

 

When was the last time you accessed this folder?

 

And was the folder only available in the Dropbox folder on your computer, or were you accessing it from the Dropbox website as well?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropboxer
  • User avatar
    Julien Chabe Explorer | Level 4
  • User avatar
    Nancy Dropboxer
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