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My data has been corrupted by ransomware

My data has been corrupted by ransomware

HANIACHOUR
New member | Level 2

my data have been hacked by a ransomware and all the data on my dropbox have been damaged. I failed to recovery my data because 30 days passed . any suggestion?

2 Replies 2

Mark
Super User II

There is no chance to recover via Dropbox now I'm afraid (assuming you are not a paying user). Even paying for an upgrade now wont change this,. 

 

The only option is to use your own backups etc. 


 


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Hannah
Dropbox Staff

Hey @HANIACHOUR, sorry to hear about this.

 

How long has it been since this happened?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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