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My document didn't save after editing it in Zoom

My document didn't save after editing it in Zoom

Adrienne2
New member | Level 2

I had a Zoom meeting with my manager on my work computer. I signed into zoom with my personal google account to share the document. We edited the document and closed zoom. I continue to edit and hit save often thinking it was saving to my DB file. I closed the document and when i went back to open it in DB it was nowhere to be found. Only the original copy from before the meeting. Can anyone clearly explain what happened?

4 Replies 4

Re: Document Not Saving

Lusil
Dropboxer

Hey @Adrienne2, thanks for dropping by. 

 

To make sure that we cover as much basis as possible, could you let me know if you:

  • Searched for the file on the website, in case a copy of it was made?
  • Had a look through your events page for any additional information in regards to the file? 
  • Checked out the version history of the file?

Let me know what you find, cheers!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: My document didn't save after editing it in Zoom

Adrienne2
New member | Level 2
Hi, I checked version history but my edits were not saved. It showed that I had saved several times, gave the times, but new edits weren’t there. Just the same old documents.

Re: Document Not Saving

Adrienne2
New member | Level 2
I did search the website as well.

Re: Document Not Saving

Lusil
Dropboxer

Just to make sure that we're on the same page, could you let me know exactly how you edited the files?

 

Was it via Zoom, the website, or locally? 

 

Keep me posted, @Adrienne2!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Lusil Dropboxer
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    Adrienne2 New member | Level 2
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