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My files are missing after deleting the app

My files are missing after deleting the app

Bizzness12
Explorer | Level 3

I DELETED DROPBOX APP AND NOW MY DEKSTOP, DOCUMENTS AND DOWNLOADS ARE ALL MISSING WHEN I TRY TO DOWNLOAD I CANT PLEASE HELP , HOW CAN U DELETE FILES FROM HARD DRIVE WHEN U SYNC ITS SUPPOSED TO BE A BACKUP NOW ALLL MY FILES ARE GONE WTF ?????

3 Replies 3

Re: My files are missing after deleting the app

Jay
Dropboxer

Hi @Bizzness12, thanks for bringing this to our attention.

 

Could you check to see if the missing files are visible on the events page or the deleted files page?

 

Have you tried searching for a specific file you know was in one of those folders on your machine to see if it's there?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: My files are missing after deleting the app

Bizzness12
Explorer | Level 3
Yes I checked the whole Dropbox and had to leave it with a repair shop, I’m hoping they can retrieve all files , this is crazy . All I did was delete the app & then my downloads, documents and desktop was all gone . And I haven’t ran time machine in last few weeks 🤦🏾‍:male_sign:

Re: My files are missing after deleting the app

Jay
Dropboxer

Thanks for the update, please let me know how it goes when you receive the machine back.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Jay Dropboxer
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    Bizzness12 Explorer | Level 3
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