My important data is lost, how can I recover it?

ramesh2805

My dropbox file has been restored to previous version. It has been restored to 6 months back version.

Now all my important data has been lost. Any idea how this happened and is there any way that i can restore the current version of the file. I could lose my job if the file has not been restored.

Please help

Jay

Hi @ramesh2805, thanks for bringing this to our attention.

Could you clarify how this happened? Was this on the site, the desktop or the mobile app?

Are you able to see any history of files on the events page or deleted files page?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support

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Mark

@ramesh2805 wrote:

My dropbox file has been restored to previous version. It has been restored to 6 months back version.

I could lose my job if the file has not been restored.

Where are your backups of the data? For such critical data you should have them.

What does Dropbox say if you mouse over its icon on the status bar?

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My important data is lost, how can I recover it?

My important data is lost, how can I recover it?

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