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Need to delete files, when I press the 3 dots delete s not highlighted so I cannot choose it

Need to delete files, when I press the 3 dots delete s not highlighted so I cannot choose it

Meegsbleu
Explorer | Level 4

I need to free up space and the delete is not highlighted so cannot hoosevit for 2 files

1 Accepted Solution

Accepted Solutions

Re: Need to delete files, when I press the 3 dots delete s not highlighted so I cannot choose it

Rich
Super User II

You're trying to delete a shared folder. You can't do that. Instead, you need to leave the share and remove it from your account. Tap the three dots and choose Manage Access. You'll see an option towards the bottom to remove your access.

View solution in original post

4 Replies 4

Re: Need to delete files, when I press the 3 dots delete s not highlighted so I cannot choose it

Lusil
Dropboxer

Hi there @Meegsbleu , I’d be more than happy to help look into this with you.

 

As a first step, could you send me a screenshot (without any personal info) of what you describe so that I have a better visual of your concern?

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Need to delete files, when I press the 3 dots delete s not highlighted so I cannot choose it

Meegsbleu
Explorer | Level 4

989249B9-844B-4649-88E7-A5A187D21758.jpeg

 

4E38CABE-CF00-4878-8055-463E62F65179.jpeg

 

3A6C85D7-470D-4D66-BA62-05512E3CC324.jpeg

 

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Re: Need to delete files, when I press the 3 dots delete s not highlighted so I cannot choose it

Meegsbleu
Explorer | Level 4

184BE20B-2BB6-43C4-BDAF-37F7A51A9464.jpeg785FC213-E78D-40C0-A017-32EC11F39CB2.jpegC2FCBFE2-2B42-4D3E-A8B7-CA92D4B69956.jpeg3376EAC7-B7C6-4063-BD4E-24C937924BCE.jpegMeditation x  and med x 2 files are both emptyMeditation x and med x 2 files are both empty

Re: Need to delete files, when I press the 3 dots delete s not highlighted so I cannot choose it

Rich
Super User II

You're trying to delete a shared folder. You can't do that. Instead, you need to leave the share and remove it from your account. Tap the three dots and choose Manage Access. You'll see an option towards the bottom to remove your access.

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Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    Meegsbleu Explorer | Level 4
  • User avatar
    Lusil Dropboxer
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