PDF Writable files

[Karen Ellenberger]

When I work on a writable pdf across all my windows computers and save the file, anyone can see the changes i made.  But when I work on the same files on my Mac Air I go into the file on the desktop I can't see the changes.  But i can see the changes on my iphone.  The file doesn't seem to be changed but it must be.  I can see any lines that get deleted.  But not added.  Help!

[Mark]

Is Dropbox running?

[Karen Ellenberger]

Yes.  We have a new update.  I have to click on the writable box and then the last notes that were in the field will be viewable.  But if I click on a different field then it goes away.  But if I make changes to anything in the same field then it will stay. Seems odd but it at least will allow me to view notes on the desktop.

[Walter]

Hey @Karen Ellenberger, sorry to jump in, but could you send us a screenshot of the issue as shown on your end?

This will help us assist further. 

[Karen Ellenberger · Accepted solution]

Thank you for your time. We have found out that if we remove the highlighted areas of the fillable PDF that it shows the info that we require.  We will run it with that for now.

[Walter]

Glad to hear you've managed to resolve this in the end, Karen.

See you around the Community and take care!