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Paper is not changing the editor's name when a second person is editing a sentence on a doc

Paper is not changing the editor's name when a second person is editing a sentence on a doc

dkinsley
Explorer | Level 3

If editor #1 writes a sentence and then editor #2 adds just a few words (two or three words), Dropbox Paper does not change the editor's name from #1 to #2.  Why not?  The sentence has been changed by editor #2.  

4 Replies 4

Hannah
Dropbox Staff

Hey @dkinsley, thanks for bringing this to our attention.

 

Are you seeing this behavior on the Paper website or the Paper app?

 

If it's on the website, can you try from a different browser or a private browsing window, to see if that helps at all?

 

Keep me posted!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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dkinsley
Explorer | Level 3

I am using Dropbox Paper on the website.  I just tried having both of us using Microsoft Edge browser and that seems a little better than one of using Chrome browser.  Still not sure if it is working correctly.  We would want the other editor's name to display if they made any changes to the original sentence.  

 

 

Hannah
Dropbox Staff

Thanks for the update here!

 

What if you try from an Incognito window, does that help, @dkinsley?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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dkinsley
Explorer | Level 3

My personal opinion is that the system should work regardless of which internet browser any of the editors are using.  If any part of a sentence is edited in any way from how it was originally the system should show the last editor's name net to that sentence.  For the most part the system seems to work that way unless you do a minor edit (two or three words changed from how it was originally and that makes me question if i want to use this system or not. 

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    dkinsley Explorer | Level 3
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    Hannah Dropbox Staff
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