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Paper is searching by name but not by content

Paper is searching by name but not by content

mps1975
Explorer | Level 3

Hi, the paper search seems to only search by document name and not their content, so it seems content is not indexed. Is this expected?

1 Accepted Solution

Accepted Solutions

Jay
Dropbox Staff

Hi @mps1975, could you confirm what plan you're on according to this page?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Hannah
Dropbox Staff

Hey @mps1975, thanks for posting to our Community today.

 

The search bar in Paper searches the full text of Paper docs, which means that the content of a doc is also included.

 

Are you using the 2020 release of Dropbox Paper or the older version?

 

Also, just to clarify, are you searching for key words in docs through the Paper search bar or Dropbox?

 

And are you using the Paper website or the mobile app?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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mps1975
Explorer | Level 3

Hi Hannah, thank you so much for your reply.

I will confirm:

- I am using the 2020 release.

- I am searching for key words in the PAPER android app and the PAPER search bar.

- No content is either found if I search in the dropbox search bar. Only titles can be searched.

 

I recently migrated all my notes from another provider, and I was expecting all content was indexed, but maybe this is not the case, and only title can be searched through dropbox.

 

Thanks

 

Jay
Dropbox Staff

Hi @mps1975, could you confirm what plan you're on according to this page?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

mps1975
Explorer | Level 3

Thanks, that seems to be the issue, so now it requires a paid plan for this feature. Thanks for the clarification.

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