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Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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Reactivate Deleted Account

Reactivate Deleted Account

Chyntia
New member | Level 2

I have previous account with some files on it. But it automatically deleted few months ago because I haven't sign in yet. Is it possible to reactivate the account?

1 Accepted Solution

Accepted Solutions

Re: Reactivate Deleted Account

Rich
Super User II

@Chyntia wrote:

I have previous account with some files on it. But it automatically deleted few months ago because I haven't sign in yet. Is it possible to reactivate the account?


No, I'm afraid that won't be possible. If it had JUST been deleted there might have been a chance, but even more than a month ago is too long. The account and all file within it would already be deleted.

 

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4 Replies 4

Re: Reactivate Deleted Account

Rich
Super User II

@Chyntia wrote:

I have previous account with some files on it. But it automatically deleted few months ago because I haven't sign in yet. Is it possible to reactivate the account?


No, I'm afraid that won't be possible. If it had JUST been deleted there might have been a chance, but even more than a month ago is too long. The account and all file within it would already be deleted.

 

Re: Reactivate Deleted Account

Chyntia
New member | Level 2

It's too bad but Thank you for your information!

Re: Reactivate Deleted Account

Ibtissam
New member | Level 2

Hello, 

Is there any possible way to recover it. I mean if I have to pay a fine or!

My previous account includes very importnat files that I really need. 

Can you please advise. 

Thank you in advance. 

 

Re: Reactivate Deleted Account

Rich
Super User II

@Ibtissam wrote:

Is there any possible way to recover it. I mean if I have to pay a fine or!


Once an account has been deleted, it cannot be recovered.

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Top contributors to this post

  • User avatar
    Rich Super User II
  • User avatar
    Ibtissam New member | Level 2
  • User avatar
    Chyntia New member | Level 2
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