cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
We're looking to hear about your experience when using Dropbox in a web browser. What parts of Dropbox feels very slow to you and takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? Tell us right here.

Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

Recover or restore deleted files from deleted folder?

Recover or restore deleted files from deleted folder?

Pixel8tion
Explorer | Level 3

So, I was receiving an error message that my dropbox was full and decided to delete the files so I could start fresh.  I thought these files were a copy of what was on my hard drive but they weren't copies.  They were the original files.  I deleted them from dropbox then had to delete them again from the deleted folder in order for my dropbox account to release the space back to me.  Now, I fear I've lost them for good but am hoping against all hope that they can be recovered since it was only earlier today that this happened.  

1 Reply 1

Re: Recover or restore deleted files from deleted folder?

Megan
Dropboxer
Hi @Pixel8tion, let's see what we can do here.

I'm afraid that if you also deleted the content from within your deleted files, then you erased the files for good. 

In that case, there's nothing that can be done to recover the missing content.

If you have any other questions, let me know!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: What do you think about the Community? Fill out our survey here!

Who's talking

Top contributors to this post

  • User avatar
    Megan Dropboxer
What do Dropbox user levels mean?
Need more support?