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FredTaylor
New member | Level 2

iPad - I have added tags to many image files, and the search function for them was working perfectly until a couple days ago. When I do a search now, just as I had done before, nothing comes up. The files are definitely there, they have not been removed in error, is anyone know why this might've happened and how to fix it?  this happens on the app as well as the browser.

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Nancy
Dropbox Staff

Welcome aboard our Community, @FredTaylor!

 

Can you let me know the OS version of your iPad, as well as the app version that the Dropbox app is running there?

 

Also, if you don’t mind, can you upload a screenshot of what you see when trying to search for files based on their tag and the results you receive vs the actual image that’s saved on your Dropbox account? 

 

Keep me posted for more updates.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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