Several computers no longer show shared folders, others do - what happened and how do I restore?

[vinylondemand]

I did not set up the DB system the business uses so am in new territory here. 

Until a week ago, each computer (5) showed all the shared folders and were updating perfectly but now the folders still show in favorites/finder but do not have the content in them.  Only 1 computer still has the correct files in the shared folder (and not the main one I need). 

I am not sure if this is related or not but I wiped two desktops that had been in use just before this happened. 

How do I restore/update or resolve this?

I really need one main computer to have the folders syncing perfectly again. 

Any help will be greatly appreciated and I gather I have a lot to learn. 

[Jay]

Hi @vinylondemand, thanks for bringing this to our attention.

It depends on how you wiped the other computer, did you delete files from the Dropbox folder without uninstalling the app first?

Are you able to restore the missing files from the deleted files page? Do you see the deletions on the events page?

Any other info or screenshots would be helpful!