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Some files returned as 0 KB after restoring them

Some files returned as 0 KB after restoring them

Polly06
New member | Level 2

Recently I have deleted the Dropbox files due to the space for drop box is full. I did not know that when I deleted the file in Dropbox, it will also deleted all the synchronised file in my laptop. As of result I lost all my files. Even though I tried to recover the files from Dropbox delete folder, some of the files recovered with zero bytes. Really someone could help me

1 Reply 1

Re: Missing sync files

Lusil
Dropboxer

Hey @Polly06, let's see what we can find. 

 

Out of curiosity, could you check your deleted files tab to see if the files still appear there?

 

Also, have a look at the version history of the 0KB files and let me know what it shows. 

 

Looking forward to hearing back from you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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