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Tags aren't searchable on a Mac Computer or iPhone

Tags aren't searchable on a Mac Computer or iPhone

GeorgePhilbeck
New member | Level 2

I have created multiple tags in the info section for a particular photo. Some of the tags are #Peter #friend and #wedding and while they show up when I am doing my initial search after hitting the All files tab under tags, they are not searchable inside of Dropbox. In other words, if I were to type in any of those tags, nothing shows up. Basically, the hashtags are useless, but they do show up under the tag section just not searchable. I have cleared cookies and cache previously. 

1 Reply 1

Hannah
Dropbox Staff

Hey @GeorgePhilbeck, thanks for reaching out to the Dropbox Community.

 

Just to clarify, you're trying to search for tags only on dropbox.com, is that correct? Because that's the only place where tags work.

 

Having said that, and to confirm, do these steps not work for you?

 

Have you tried from a different browser or a private browsing window?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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