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Team Members Getting Error - "Your Dropbox is Full"

Team Members Getting Error - "Your Dropbox is Full"

JR99
New member | Level 2

I have a shared folder where several team members have the ability to edit. When members try to move files within the shared folder, they keep getting a message saying their dropbox is full and they cannot move files.  Please help!

4 Replies 4

Re: Team Members Getting Error - "Your Dropbox is Full"

Mark
Super User II

Shared folders use up the quota of everybody within it. There is not a work around for this - if they need edit access they need enough quota within their account to access it so may need to upgrade. 

 

If, however, they dont need edit access consider sending a read only shared link instead. 


 


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Re: Team Members Getting Error - "Your Dropbox is Full"

WylzC
New member | Level 2

I have 2TB space in dropbox, very little used, and the person (with a free dropbox account) trying to load files into a folder i shared with them still gets the "Your dropbox is full" message and can't upload anything.   Shouldn't they be able to upload to our folder using my allotted space?

Thanks in advance for your advice.

Re: Team Members Getting Error - "Your Dropbox is Full"

Mark
Super User II

No @WylzC because as I said every person in a shared folder uses up that quota - your paid upgrades do not benefit anybody else I'm afraid. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Team Members Getting Error - "Your Dropbox is Full"

Rich
Super User II
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    Rich Super User II
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    Mark Super User II
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    WylzC New member | Level 2
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