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Trying to delete my account - but dare I?

Trying to delete my account - but dare I?

JochenK1
New member | Level 2

Hi,

my problem:

-years ago a fellow teacher opened a DropBox account and invited all Maths and Physics teachers to join. [We used this for a particular purpose for a few weeks, then never again.]

-Privately I use the German Boxcryptor service - via Android.

-Boxcryptor sold itself to DropBox.

-My "daily driver" phone (from which I had made  daily encrypted backups of my most important files to Boxcryptor) quit working on Sunday.

-I unearthed an older phone - without the Bc app - and installed Boxcryptor from the Play Store.

-Result: I read about the sale for the first time - and was asked to select Dropbox.

 

-I did so - and once DropBox accepted me, I was shown the two old directories - but NOTHING from Boxcryptor.

-The only idea from the Boxcryptor support was "maybe somehow [by using the same email address] you acquired TWO Dropbox accounts and can only access the wrong one".

 

QUESTIONS:

-Is this possible?

-In any case: if I delete the old account (can I even do this?), can this mean that the Boxcryptor files (which I can't access) will be deleted as well?

1 Reply 1

Rich
Super User II

@JochenK1 wrote:

-Is this possible?


If you mean, is it possible to have two different account under one email address, then no, that's not possible. Each account requires a unique address.

 


if I delete the old account (can I even do this?), can this mean that the Boxcryptor files (which I can't access) will be deleted as well?

When you delete your account, any files store in the account are deleted along with it.

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    Rich Super User II
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