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Unable to grant edit permission to specific user

Unable to grant edit permission to specific user

smorup
New member | Level 2

Hi,

I am the owner of a shared folder with 8 members - all with active dropbox accounts.

For one specific user, I am only able to grant read access. No error messages or other hints provided.

See screenshot below...

 

Screenshot 2021-01-04 at 22.07.44.png

1 Reply 1

Re: Unable to grant edit permission to specific user

Jay
Dropboxer

Hi @smorup, thanks for posting today!

 

Most likely, that user is on a Dropbox Business team on which the team admin has not permitted their team members from having edit access to external shared folders.

 

This is usually set up as a security precaution. That user could try to get the admin to change this setting, but it is up to their team admin, and there isn't a way to work around this, aside from inviting another Dropbox account they own to your shared folder.

 

If you need any more info, let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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