Upload fail of MP3 files

[Ajpl2]

Hi
I keep getting a failed to upload MP3 file on my mobile phone. It says "We don't have permission to read this file". I have cleared the cache, granted permission to access all of my phone, deleted the app, reinstalled it and it stills comes back with the same message.
I know this has been addressed on other threads and I have tried all those solutions without success.

Anyone else got a bright idea?

[Lusil]

Hi there @Ajpl2, let's see what we can do on this. 

Since you've already done some troubleshooting - awesome work! - could you let me know the exact steps you take to upload the .mp3 file to your account?

Have you tried uploading it directly from the "+" icon? 

Let me know and we'll take it from there. Thanks!

[Ajpl2]

Hi Lusil, much obliged for your response. Apologies for the delay in getting back to you. A delayed notification was the cause.
So I pressed the+ button and it didn't give me an option to upload MP3 file.
Any clue as to why not?

I was using the voice recorder app on my phone for choir and uploading directly to Dropbox. It was working perfectly fine one minute then the next failure. Mystifying.

[Lusil]

No worries, @Ajpl2! It's good to hear from you again. 

Could you try uploading the file directly from the Dropbox mobile app by pressing the + symbol and then tapping on Create or upload file?

If that doesn't work, just for troubleshooting purposes, could you try adding it through the website using your mobile's browser?