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Re: Version History of a File

Version History of a File

R S12
Explorer | Level 4

I am a Basic tier user.

 

Dropbox tells me:

Screen Shot 2023-01-23 at 1.04.57 PM.png

 

 

Instructions for this are as follows:

Screen Shot 2023-01-23 at 1.05.34 PM.png

When I follow the instructions, this is what I get:

Screen Shot 2023-01-23 at 1.06.00 PM.png

 

Note, there is no "version history".

Clicking on "rewind" gets me info on this feature (nothing about version history).

 

Please advise.

 

R.

4 Replies 4

Rich
Super User II

@R S12 wrote:

Note, there is no "version history". 


Wrong ellipsis. You're clicking the one at the top of the screen. You need to click the one to the right of the file.

 

0fd4096132ebac31f157ce2f3db27b70.png

 

R S12
Explorer | Level 4

Update:

 

Folders do not have a version history but files do. This is not documented anywhere on the site.

 

Further Update (edited): I have corrected and clarified re: version history and restore on files and folders below.

 

R.

Mark
Super User II

The help documents do state that it is version history on files and not folders. 

 

It is possible to rewind folders, but, that is based upon mass events happening.


 


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R S12
Explorer | Level 4

"The help documents do state that it is version history on files and not folders. "

 

This is incorrect. And actually the muddled nature of the documentation is reflected in your statement here.

 

To be clear:

 

Dropbox states that "previous version of files and folders" are available to Dropbox basic users for 30 days:

Screen Shot 2023-01-24 at 2.30.27 PM.png

(This is incorrect.)

 

The link in the screen capture above provides information about how how recover files (not folders) - in spite of the fact that the word "folders" is linked.

(This is misleading.)

 

Further:

- files can be recovered ("restored" per the instructions of the above link)

- folders offer a version history, meaning that change activity can be viewed, but older versions can not be recovered (or "rewind"-ed or "restored") by Dropbox basic users; thus, there is "version history" on folders. (You stated the opposite).

 

R.

 

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