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delete a restored backup

delete a restored backup

tgoedeme
New member | Level 2

Dear, after a crash on my wife's computer I decided to pay for Dropbox to back up her files safely in the cloud. I installed DropboxBackup on her computer, and set it up to backup her files.

 

On my own PC, I accidentally accepted a prompt of the Dropbox app "do you want to restore a backup?", such that all my wife's computer's files (which were in the dropbox backup) are now downloaded to my PC, too. Due to this, my harddisk is very full.

 

Is there a way to delete that downloaded backup safely from my PC? Of course, the backup in the cloud must be kept safely there. I tried to delete the folder DropBoxBackup, but that is not allowed.

 

Thank you for your help!

Toon

1 Reply 1

Walter
Dropbox Staff

Hey @tgoedeme, sorry to hear you're having issues with this.

 

Can you please clarify how exactly did you try to delete the backup and send us a screenshot of the exact error you're getting?

 

Have you tried adjusting your backup settings in the app's preferences perhaps?

 

Let me know and we'll take it from there, Toon. 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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