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deleted files

deleted files

New member | Level 2

so here's a weird situation, i had an old drop box account i decided to download the stuff from it to my pc and open a new account (with drop box) , just out of ease of not using to emails.. anyway...i did that saved them to the pc , closed the old account down, opened up my new one with my primary email.. added my files with the windows app , (i believe).. then when it was done , i restarted the pc and deleted the App, all them files are gone and there's no record they ever existed, yet i seen them uploaded to the new account.. there's personal stuff on should i be concerned ? , if their deleted and gone then whatever, but a piece of mind would be nice so thier not floating on the internet somewhere.  this has never happened before, and i searched my pc all over with history and cant find or restore the folder... any options or sugggestions or are they just gone ..

1 Reply 1

Re: deleted files


Hey @jugular_winter , happy Monday!

Can you clarify what you mean that you see the files uploaded to the new account, but no sign of them on your computer? 


Also, what is reported in your events page?


Could it be that you're referring to an old Dropbox folder and not account?


Did you use the backup feature at some point perhaps?


Any additional information or even screenshots would be much appreciated. 

Community Moderator @ Dropbox

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