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deleted photos

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deleted photos

joao_markus
New member | Level 2
‎08-25-2021 05:18 AM 
can I restore photos and videos deleted 5 years ago?
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1 Accepted Solution

Accepted Solutions

Re: deleted photos

Yuikol
Experienced Collaborator | Level 12
‎08-25-2021 05:51 AM

Unfortunately this does not seem to be the case:

 

Dropbox saves deleted and previous versions of files for a specific period of time so you can recover them if desired. After that time, the deleted files are marked for permanent deletion in our system and are purged from our storage servers. Once they’ve been permanently deleted, they can no longer be recovered or restored.

Your default file recovery period depends on your Dropbox plan:

  • Dropbox Basic, Plus, and Family users have 30 days.
  • Dropbox Professional and Business users have 180 days.

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1 Reply 1

Re: deleted photos

Yuikol
Experienced Collaborator | Level 12
‎08-25-2021 05:51 AM

Unfortunately this does not seem to be the case:

 

Dropbox saves deleted and previous versions of files for a specific period of time so you can recover them if desired. After that time, the deleted files are marked for permanent deletion in our system and are purged from our storage servers. Once they’ve been permanently deleted, they can no longer be recovered or restored.

Your default file recovery period depends on your Dropbox plan:

  • Dropbox Basic, Plus, and Family users have 30 days.
  • Dropbox Professional and Business users have 180 days.
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    Yuikol Experienced Collaborator | Level 12
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