Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
I have always had the dropbox (basic plan) app on my I phone, to share documents back and forth with a consultant of mine. I went to download the app onto my computer and it synched all my documents and downloads from my computer onto my dropbox account. This used up all the 2.0 GB storage I had. I really only have dropbox to share a few documents with my consultant so I'm just trying to delete the documents and downloads from my computer. I uninstalled the app on my pc and the app on my phone. I can not figure out how to delete these files off dropbox.com or my dropbox app on my i phone. Is there a way to get rid of all these documents/downloads that came from my computer? I feel like this shouldn't be very hard, but still can't figure it out. thank you!
Hi @ntw, thanks for bringing this to our attention.
It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application.
Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?
Afterwards, you'll get the option to move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.
Keep me updated with any progress!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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