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dropbox unshare file/folder by clearing membership

dropbox unshare file/folder by clearing membership

Filmtime
Explorer | Level 3

I'm located in Australia.

Yesterday Dropbox began unauthorised activity on my account.

As a result of the activity, files and folders began to vanish.

This is our main folder used for all our client work, so it's critical that I get it back.

 

I generated a Dropbox activity report which I am viewing as a CSV file.

It shows about 900 events which took place yesterday from 9:30am-12:30pm type as: dropbox unshare file/folder by clearing membership

Here's a sample of what I see on the CSV file.

 

I do not have any deleted files in my folder history yesterday.
I cannot see the missing files anywhere to re-share them to my team or myself.

 

Can anyone please advise me how to get these files back ASAP.

 

Screen Shot 2022-11-04 at 2.00.14 pm.png

1 Reply 1

Re: dropbox unshare file/folder by clearing membership

Jay
Dropboxer

Hi @Filmtime, thanks for bringing this to our attention.

 

It's possible that you were removed from a shared folder that you're not the owner of. 

 

Are you able to see a removal event on this page?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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