files disappeared in android app

[msg35]

Hi there! I have a simple account and was moving some files around using the latest version of the android app. I selected 68 files and moved them to a folder, but the app stopped in the middle of it and when I got it back all files had disappeared - they were no longer in their original folder and the target folder was still empty. I checked excluded files in the web version, but there was nothing there either. Could someone please help me out?

[Jay · Accepted solution]

Hi @msg35, thanks for posting today!

If you were moving files from one folder to another, while within the Dropbox folder, then there should be a history of the move.

Are you able to see anything in the events page? What about the deleted files page?

This will help me to assist further!